I purchased my Keaton shirt and after a few wears the button hole started to come unraveled. I sent a quick email to ask about a repair or if I could purchase a new one and Sadie was kind enough to send me a replacement! I explained to Sadie that I ended up getting a stain on my shirt so I would be happy to purchase the new shirt but she insisted on sending me a new one. Who else in this business does that?! NO ONE.
I am so glad to have found Tradlands and Sadie!
So comfortable while keeping me classy. Can't beat it!
|Size||XXS (00)||XS (0-2)||S (4-6)||M (8-10)||L (12-14)||XL (16-18)|
We ship orders for FREE within the US using USPS Priority Mail. Orders will arrive within 2-5 days to all US destinations.
We want you to be able to try out our products with ease. We offer free returns and exchanges for all US orders, unless otherwise noted during sales and in our last call collection. If you would like to return or exchange your order we allow one free return/exchange shipment per order. Shipping both ways is on us, one time per order.
For International customers we offer a flat rate of $5-15, depending on your location. We ship via Priority International and delivery time is 5-10 business days.
What is in our guarantee? We stand behind every product that we make. If at any time you are unhappy with your purchase, you can return it to us and we will replace or mend the item for you or issue a gift card on returns made within one year of purchase. We are happy to issue a full refund on all returns made within 60 days of purchase given that your shirt has been handled with care, unless otherwise noted on sale items.
When you order from us, we want you to feel confident. You are not dealing with a big-box store or chain retailer. We read every email from our customers. We inspect each shirt that goes out the door. We package all orders with care. That is what makes us special. From jackets to button-ups, we believe in the well-crafted quality of our goods because we are a part of every step.